Limiting Service Request User Lists to Users that are Managers
Within a Service Request a Query Control can be used to show a list of AD Users or groups for the end user to choose from. To limit this list to just AD users that are currently Managers (Have Direct Reports) use the User (advanced) class and set the Criteria for the “Manages User” property […]
Limiting Service Request Users Lists to Users in a Certain OU
Within a Service Request a Query Control can be used to show a list of AD Users or groups for the end user to choose from. To limit this list to just AD users that are currently within a certain OU use the Active Directory User class and set the Criteria for the “Organizational Unit” […]
Troubleshooting the Exchange Connector in Service Manager 2012
The Exchange connector is a fantastic connector that allows Service Manager to connect with Microsoft Exchange and send and receive e-mail notifications and updates. The connector by itself is fairly simple but there are many services that it relies upon to function correctly. If the Exchange connector does not seem to be working correctly follow […]
Why is my Service Manager Service Catalog website blank?
When installing the Service Catalog website for System Centre 2012 Service Manager I came across an issue with the Service Catalog website and it not showing any detail. As the image below shows there is nothing but a blank detail on the screen. If you try to edit the page you can see that the […]