5 Essential Cyber Security Tips for Small Businesses: Protecting Your Digital Assets

In today’s increasingly connected digital landscape, cyber security is a critical concern for businesses of all sizes. Small businesses, in particular, can be vulnerable to cyber threats due to limited resources and lack of robust security measures. At Systematech, we understand the importance of protecting your digital assets, and we’re here to help. In this blog post, we’ll share 5 essential cyber security tips for small businesses to safeguard their valuable data and systems.

Should I be Importing Computers in to SCSM via AD Connector? No.

Computer accounts that appear in AD may not have valid data in SCCM and therefore when the Cireson Asset Management workflows run and Hardware Assets are created from the imported windows computer CI’s the computer accounts that do not have SCCM data are created but do not have valid SCCM inventory data

SCSM Data Warehouse. Do I Need One?

The SCSM Data Warehouse can be large and have a heavy administrative overhead… so do you need one?
I will show you there is a better alternative that can provide what you need with less cost and overhead?

Too Many Open Activities in SCSM

Wouldn’t it be good to have a work flow that runs when a Service Request or Change Request changes its status to failed or rejected and have it detect any outstanding activities that are associated with the work item then incrementally go through them and set their status to Cancelled? Now there is.

SCSM Migration Results

When migrating SCSM data from one environment to another how do we know the data is correct?

SCSM Management Pack Naming Best Practice

Having a consistent naming convention is key to being able to track what data needs to go in to what Management Pack and also to understand what a management pack would contain when you back it up for storage or hydration of a Dev\Test environment.

Testing E-Mail Notifications Without Actually Sending E-Mails

When testing SCSM service desk notifications to customers we all want to make sure they are not only sending at the right time but also contain the right information. Unfortunately, out of the box the SCSM console interface used to create email templates shows us the raw HTML only and not the finished product, so […]

Increased Focus on Knowledge During the Shift to Remote Work

Knowledge management has never been a high priority for organisations as the cost of maintaining a knowledge management system seemed excessive compared to popping heads over partitions like a pack of prairie dogs looking for danger. Now the cost of not having an up-to-date knowledge management system is becoming clear.

Managing Username Changes in Service Manager

Change of name in AD is a pain for SCSM as it retains the SID for the username and so long as that does not change it seems not to want to change any associated details. This blog runs through how to deal with a name change in AD.