CIRESON CMDB PORTAL: CUSTOM CONFIGURATION ITEM FORMS
Since the release of v9.x of the Cireson Portal it is now possible to edit Configuration Items just like Work Items. You are even able to sync custom Configuration Items that you may have created for your requirements.Now that it’s possible to edit Configuration Items some people will start to want to customise the form dynamically as well as being able to create custom form layouts.
Custom Open Source Exchange Connector for SCSM
Since 2015 pretty much all of us who use System Center Service Manager (SCSM) have used the Microsoft Exchange Connector v3.1 to capture e-mails coming from end users and turn them in to Incidents. It works well and does what it says on the box…… But wouldn’t it be great if it did some other […]