Throughout my System Center IT career I have found it hard to find good, reliable and experienced documentation and information about System Center Service Manager. Especially when I was pushing the boundaries of what it could do.
Even to this day I get customers asking me on a regular basis if there is somewhere they can go for good answers and resources to help them on their ITSM and SCSM journey.
My advice has always been to hit Technet, my blog (of course) and to generally search around for discussions.
However, Cireson have now put together a kind of “Catch All” power page of resources that can really help novices and experts alike to get the best out of SCSM and to make it work for them.
The page is https://cireson.com/scsm.
Lots of resources, tools and even free apps to help you on your SCSM journey.
Check it out today.