Too Many Open Activities in SCSM
Wouldn’t it be good to have a work flow that runs when a Service Request or Change Request changes its status to failed or rejected and have it detect any outstanding activities that are associated with the work item then incrementally go through them and set their status to Cancelled? Now there is.
When Configuration Manager Goes Bad! and How Cireson can Help.
Anyone in your organisation ever drop the wrong computer in the wrong collection? Or worse, the wrong advertisement in the wrong collection?
The outcome can be disastrous!
Now there is a solution to make sure it never happens again.
Custom Open Source Exchange Connector for SCSM
Since 2015 pretty much all of us who use System Center Service Manager (SCSM) have used the Microsoft Exchange Connector v3.1 to capture e-mails coming from end users and turn them in to Incidents. It works well and does what it says on the box…… But wouldn’t it be great if it did some other […]