Should I be Importing Computers in to SCSM via AD Connector? No.
Computer accounts that appear in AD may not have valid data in SCCM and therefore when the Cireson Asset Management workflows run and Hardware Assets are created from the imported windows computer CI’s the computer accounts that do not have SCCM data are created but do not have valid SCCM inventory data
SCSM Data Warehouse. Do I Need One?
The SCSM Data Warehouse can be large and have a heavy administrative overhead… so do you need one?
I will show you there is a better alternative that can provide what you need with less cost and overhead?
Making a Custom My Active Work Items View in the Cireson Portal
In this article, I will step through how to not only create a custom view but also how to retain the Show\Hide check boxes that would be expected of the main work item views in the Cireson portal.
SCSM Migration Results
When migrating SCSM data from one environment to another how do we know the data is correct?
SCSM Management Pack Naming Best Practice
Having a consistent naming convention is key to being able to track what data needs to go in to what Management Pack and also to understand what a management pack would contain when you back it up for storage or hydration of a Dev\Test environment.
Managing Username Changes in Service Manager
Change of name in AD is a pain for SCSM as it retains the SID for the username and so long as that does not change it seems not to want to change any associated details. This blog runs through how to deal with a name change in AD.
Finding It Hard To Get Good SCSM Information? Cireson has you covered.
Throughout my System Center IT career I have found it hard to find good, reliable and experienced documentation and information about System Center Service Manager. Especially when I was pushing the boundaries of what it could do. Even to this day I get customers asking me on a regular basis if there is somewhere they […]
How to use the Cireson Asset Import Connector
The Cireson Asset Import Connector is one of the solutions contained within the Cireson Asset Management Stream of products and allows for Asset Administrators to take the guesswork out of importing external data into System Center Service Manager. This app allows any out-of-the-box CMDB data, or any information in the Cireson Asset Management app, to be imported from external CSV, SQL, ODBC or LDAP sources of truth, exposing an intuitive interface that provides the ability to map columns and schedule imports when required.
CIRESON CMDB PORTAL: CUSTOM CONFIGURATION ITEM FORMS
Since the release of v9.x of the Cireson Portal it is now possible to edit Configuration Items just like Work Items. You are even able to sync custom Configuration Items that you may have created for your requirements.Now that it’s possible to edit Configuration Items some people will start to want to customise the form dynamically as well as being able to create custom form layouts.
When Configuration Manager Goes Bad! and How Cireson can Help.
Anyone in your organisation ever drop the wrong computer in the wrong collection? Or worse, the wrong advertisement in the wrong collection?
The outcome can be disastrous!
Now there is a solution to make sure it never happens again.