Runbook is in an Invalid State
PROBLEM A common issue I run in to a lot with SCSM automation is the Following error message: The Runbook associated with this Runbook activity template <Name of template>, is in an invalid state. Select another Runbook or ensure that the Orchestrator connector is properly configured CAUSE This is caused by the Runbook being in […]
Orchestrator Runbook Running….. but not.
I’ve had several customers come to me over the past few years complaining about one or more Runbooks showing that they are in a running state but they don’t show that there is any activity. Neither in the Log within the Runbook designer, nor in the console. Problem As you can see here the Runbook […]
Service Manager – Incident “Stop the clock”
A close friend and fellow SCSM nerd solved a commonly asked question about pausing the SLO clock for Incidents. The blog post below covers the solution he came up with. Thanks Shayne for sharing your Stop the Clock solution Service Manager – Incident “Stop the clock” – System Center User Community Newcastle (wordpress.com)
Neat Trick to Get SCSM Service Request Attachments
Have you ever wished that you could get the attachments out of an SCSM work item without having to go into the console and dig them out? I know I did. With the almighty power of Google, I found a few PowerShell scripts that do this, and I thought I would share how I have […]
Making Better Use of Service Request User Input in SCSM – Part 3
At a recent meeting of the Adelaide System Center User Community and also at Cireson Innovate 2015 I did a presented on Self-Service Automation Deep Dive (https://vimeo.com/143957653) and showed several automation techniques that I have used over the years. In this series of blog posts I will explain these techniques, why they are useful and […]
Making Better Use of Service Request User Input in SCSM – Part 2
At a recent meeting of the Adelaide System Center User Community and also at Cireson Innovate 2015 I did a presented on Self-Service Automation Deep Dive (https://vimeo.com/143957653) and showed several automation techniques that I have used over the years. In this series of blog posts I will explain these techniques, why they are useful and […]
Making Better Use of Service Request User Input in SCSM – Part 1
At a recent meeting of the Adelaide System Center User Community and also at Cireson Innovate 2015 I did a presented on Self-Service Automation Deep Dive (https://vimeo.com/143957653) and showed several automation techniques that I have used over the years. In this series of blog posts I will explain these techniques, why they are useful and […]
Windows 10 Start Menu Does Not Work with AppLocker.
I know that this is not a System Center related post but I just spent the good part of 2 hours pulling my hair out over this issue so I thought I better have something to show for it at the end of it all. In my lab I had newly built Windows 10 Enterprise […]
Error: “An Error Was Encountered While Running the Task” when Creating a Connector in SCSM
While creating an AD connector in SCSM2012 R2 A few months back I got the following error: Server request failed for command 3Exception type:TargetInvocationExceptionException message:Exception has been thrown by the target of an invocation..StackTrace: at System.RuntimeMethodHandle._InvokeConstructor(Object[] args, SignatureStruct& signature, IntPtr declaringType)at System.Reflection.RuntimeConstructorInfo.Invoke(BindingFlags invokeAttr, Binder binder, Object[] parameters, CultureInfo culture)at System.Security.Cryptography.CryptoConfig.CreateFromName(String name, Object[] args)at System.Security.Cryptography.Rijndael.Create()at Microsoft.EnterpriseManagement.ServiceManager.Connector.Datacenter.DatacenterClass.a02(Byte[] […]
SCSM Management Servers in High Availability?
I was talking with @ShayneRarma today about High Availability of SCSM Management servers and separating Management server across geographic locations and having users connect to their local Management server for improved performance.Makes sense right?You have an office in Sydney and one in Adelaide and you want Sydney staff to connect to the Sydney Management server […]